Gerry Hyde

As a Personal Financial Representative in Richmond, I know many local families. My knowledge and understanding of the people in this...

My background and Achievements

Gerry Hyde Agency
226 E Main St
Richmond, KY 40475

Hours, map & directions

P:: (859) 626-3848
F:: (859) 623-3299

Email me

Policy & Claim Service

From viewing and paying your bill to filing a claim and tracking its progress, you can do it directly from your computer, 24 hours a day. You can even request a change of policy. Allstate customers can easily access after-hours service through the Customer Care Center.

It’s midnight and you just realized you forgot to mail your auto insurance bill. And you can’t even figure out where you put it…what should you do? If you need assistance after hours, don’t worry—the online Customer Care Center can help you 24/7. Once you've registered for the Customer Care Center you can make a payment, report a claim and more. Then, after receiving a special security code in the mail, you'll be able to track your claim and request policy changes right from your computer.

Online Service
I understand that life doesn’t stop after 5pm. For many of us, nights and weekends are the only times we can get things accomplished. That’s why registering your auto, homeowners or life* policies in the Allstate Customer Care Center is such a great idea. As your agent, I want you to feel service is available to you at any time. That’s why registering your insurance policies online is a great idea. You’ll gain immediate access to your policies 24 hours a day, 7 days a week. Best of all, it’s easy to get started. All you need to provide are:

Your policy number(s)
Last 4 digits of your Social Security Number
Birth month and day
Your e-mail address

Register now for the Customer Care Center. Or, if you have additional questions you can take an online tour. The tour walks you through available functionality, demonstrating how easy it is to use.

Have Questions about Your Bill?
Wondering what your bill payment options are, which credit cards are accepted or when your payment might be applied to your account? Here’s a list of the most frequently asked customer billing questions.

Billing FAQs

Have Questions about Your Claim?
Whether you need to know what to expect during the claim process, which losses might be covered or what your repair options are, you’ll get helpful answers here.

Claim FAQs

*We’re working hard to add more online capabilities for life insurance policies. Today, you can view your policy details for select life policies online. Stay tuned for more enhancements.

Log on to the Customer Care Center

(powered by Allstate.com)
No matter what your schedule, the Customer Care Center offers the flexibility to do business at a time that’s right for you. As a registered Allstate customer, you can:

• Make a payment • View account status
• Report a claim • View policy information
• View claim status • Request a policy change

Log On

You Shouldn't Have to Pay for More Convenience. That's Our Stand.

At Allstate, we make every effort to make your life easier without costing you extra money. Here's one of them: The Allstate Easy Pay Plan. It’s a convenient way to have your insurance payment automatically withdrawn from your checking or savings account. Select your withdrawal date between the 1st and the 28th of the month, and the rest is automatic. There are no special fees for this payment method and your installment fee may even be reduced.

Applying is easy. Complete the Applications and Authorization Form available online in the Customer Care Center. Or obtain the form by calling me at (859) 626-3848.

Customer Care Center features and functionality are subject to change and may vary by state and/or product type. If you register online, your access to certain features will be limited until you enter a Personal Activation Key that will be sent to you through the regular mail. Please see our online Terms of Use.

Gerry Hyde is licensed to sell Allstate insurance products only in the state(s) of Kentucky. If you do not reside in the state(s) of Kentucky or you’re not insuring property located in the state(s) of Kentucky, please go to the Find an Agent section on allstate.com to search for another agent.

The material contained in this Web site is applicable only in the state of Kentucky. This material is intended for educational purposes only. Allstate, through its insurance companies, subsidiaries, and brokers/dealers, offers property and casualty insurance, life insurance and registered securities. Certain products, such as variable annuities, variable universal life insurance, and mutual funds are available only through securities licensed representatives and sales material must be accompanied by a prospectus. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property & Casualty Insurance Company, and Allstate Fire & Casualty Insurance Company: Home Offices, Northbrook, IL. Life insurance and fixed annuity products are available from Allstate Life Insurance Company: Home Office, Northbrook, IL. Securities products, including variable annuities, variable life insurance, mutual funds and 529 plans, are offered by Allstate Personal Financial Representatives at FINRA registered branch offices of Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84^th Street, Lincoln, NE 68506. (877) 525-5727.